Only applies for the following products: Solar Inverter (SPS1K5TL – SPS30KTL), Soft Starter, Power Filter, EV charger.The statutory warranty obligation of the seller of your device is not affected by this warranty and remains fully valid for 24 months from the date of delivery.
For the above mentioned products, you receive an SSE factory warranty valid for five years from the date of purchase. The SSE factory warranty covers any costs for repair or spare parts during the agreed period beginning on the date of purchase of the device, subject to the following conditions. This is not associated with a durability warranty.
If a device becomes defective during the agreed SSE manufacturer warranty period and, unless this should be impossible or disproportionate, one of the following options will be selected at the discretion of SSE:·Device repair at SSE, or
In the latter case, the remainder of the warranty entitlement will be transferred to the replacement device and your entitlement will be documented at SSE.
The term "disproportionate” as referred to above applies in particular if, as a result of the envisaged measures, SSE were to incur costs deemed unreasonable according to the following criteria: In view of the value that the device would have without the defect,
Taking into account the significance of the defect, andAfter consideration of alternative workaround possibilities that SSE customers could revert to without significant inconvenience.
The factory warranty does not cover damage that has occurred due to any of the following reasons:·Transport damage
All claims arising from or in connection with this warranty are subject to Chinese law. Shanghai, China is the exclusive place of jurisdiction for all disputes arising from or in connection with this warranty.
Information for Australian purchasers - Consumer statutory rights
For purchasers in Australia, your rights under this SSE factory warranty are in addition to any non-excludable statutory rights you may have as a Consumer, as that term is defined in section 3 of the Australian Consumer Law. Nothing in this SSE factory warranty is intended to affect your non-excludable statutory rights.For purchases by an Australian Consumer, our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.